Shaza Al Madina - Medina

Central District, Po Box 25517, Medina, Saudi Arabiashow map
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Highlights
8
FabulousBased on  900 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Saudi Arabia

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Overview

The intimate 5-star Shaza Al Madina Hotel offers dry cleaning, 24-hour security and ironing service. The hotel was opened in 1995 in a 14-story contemporary building and renovated in 2010.

The city center is 20 minutes' walk of the property.

A mall and a bazaar are situated next to the hotel.

Guests can reach Shaza Al Madina Hotel by car from Mohammad Bin Abdulaziz airport in 20 minutes.

Rooms

Staying in one of the 469 modern rooms, guests can enjoy a panoramic view over the city. The rooms have marble bathrooms which come with a hairdryer, a spa bathtub and free toiletries.

Eat & Drink

The dining options include a complimentary cold buffet breakfast served daily. There is a restaurant serving fusion dishes on site. Juices and coffee are offered in the library bar. Guests can share a meal in Hardees, located about 300 meters away.

Services

Such business facilities as a business centre, a meeting room and a banqueting hall are also available on site.

Relax

Leisure options include an indoor swimming pool and a tennis court.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   14.  Number of rooms:   469.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Food court

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Exercise gym
  • Tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Food court
  • Bar/ Lounge area
  • Halal food
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • City view
  • Haram view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
The Mosque of the Prophet MohammadThe Mosque of the Prophet Mohammad1400 ft
Al-Masjid an-NabawiAl-Masjid an-Nabawi1400 ft
The Beautiful Names of Allah ExhibitionThe Beautiful Names of Allah Exhibition1400 ft
Madain Saleh TombsMadain Saleh Tombs1600 ftAl Ula
Madina Media MuseumMadina Media Museum2100 ftDawoodi Park Street
Old BazaarOld Bazaar2300 ft
Masjid al-QiblatainMasjid al-Qiblatain3200 ftKing Faisal Road
Al-Masjid an-NabawiAl-Masjid an-Nabawi4600 ftAl Haram
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The Seven MosquesThe Seven Mosques1.1 mi
Cave of UhudCave of Uhud2.7 mi
Jabal Ahad Garden ParkJabal Ahad Garden Park2.2 mi
Sayed Al Shuhadaa FieldSayed Al Shuhadaa Field2.2 mi
Al Noor MallAl Noor Mall1.9 miKing Abdullah Road, Second Ring
Mount UhudMount Uhud2.1 mi
Quba MosqueQuba Mosque2.3 miKing Faisal Road, Medina
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Getting around
Airports
Train
Hejaj Al Bar Train Station4.0 mi
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Reviews
7.6
FabulousBased on  900  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
10.0
Dining
  • 7.4
    Very good

    The hotel design and location were excellent, with reasonable price. Various collection of foods for all tastes. The service was great. I would recommend it to a friend.

    The rooms could use a little more cleaning.

  • 6.6
    Good

    perfect location very close to the haram

    breakfst food is not good and mess is too much croded, i think it is not fit for all hotel guests staff asked me to pay before stay too early check out 12:00 noon, but staff accepted to extend for an hour more

  • 7.0
    Very good

    Location, Price, Many elevators and not crowded even in prayer time. I think this hotel is better than the surrounded others.

    1/Rooms carpert need to be changed as it is a littile dirty. 2/Water flow suddenly from slow to fast to slow. 3/Water noise from the bathroom to the room very loud. 4/ as a 5 star hotel, I called room service twice: one to bring bath shoes & one to bring bath robes as when I checked in they were not available in the room (When I asked the housekeeping guy, he said robes are not allowed up to the 4th floor. Only from floor 5 and up!!!!!!!!!!!??????? Unbelievable) but they brought it. Anyhow in a hotel it should be there as default not ask for it. 5/Parking space are small although I found parking space for my car. 6/ Breakfast boufee need to be improved.

  • 10.0
    Exclusive

    The customer service is out of this world! They have the best staff I have ever seen in many hotels! So friendly, respectful and hardworking! I would recommend whoever comes to madina! Shaza is the best....I give double thumbs up to the big manager!

    I love everything about shaza! No complains..

  • 9.6
    Exclusive

    The location very close to Haram, The restaurant is excellent,

  • 10.0
    Exclusive

    The room is marvelous and the breakfast was delicious. Staff are very friendly and helpful.

  • 3.8
    Guest rating

    First of all when we arrived there was no parking to park our car . I spoke to the hotel staff and he said well I cannot help our parking is full although I reserved a suite . The room was very dirty , the restroom was very smelly . In regards to the restaurant , we went there for breakfast . The ventilation was very very poor . We all had to take shower after we had our breakfast. Nevertheless , the restaurant was understaffed . Only 5 to 6 people cleaning the tables . It was a big mess .

  • 9.6
    Exclusive

    Location, decoration , staff , breakfast all are excellent I was lucky to treated by the Egyptian deputy manager mr Hani who was very nice and professional . Unlike his Saudi colleague who was no professional.

    Parking and elevators not sufficient

  • 10.0
    Exclusive

    I would rather say there was nothing which i did not liked. Very good staff, vicinity to the Haram, nice rooms, good breakfast, almost everything was perfect. The price which i got all this for was amazing.

    Nothing

  • 6.6
    Good

    the location. the comfortable bed. the soothing lighting. the attentivenss to giving us rooms on the lowest floor possible as requested on Booked.net

    the buffet breakfast was geared more towards the arabic tastebuds. given that not all muslims are arabs and vice versa, and madinah is an international oasis, perhaps a more international buffet breakfast should be in the offing.

  • 4.6
    Guest rating

    Location, nearby to Haram

    Stained carpets, broken shower, non-working fridge, gloomy atmosphere (dark). Broken iron. Small so called deluxe room.

  • 5.0
    Guest rating

    its closeness to the haram

    bad services and staff behaviour and no cleaniless (specially in food and rooms), no flexibility with guests

  • 9.6
    Exclusive

    I like the typical Arabic Architecture in the hotel and above all the staff was very friendly.

  • 8.2
    Fabulous

    normal nothing to add, location 100 m from haram , braekfast was good

    rooms designed to be each two rooms are in one appartment and they have one common door , since the two rooms is close to each other you wont feel comfortable. my flight was at 7 pm and staff gave me up to 2 pm only .

  • 4.2
    Guest rating

    Just the location, Nothing else. Its close to Prophet (pbuh) Mosque.

    Every thing except location is bad about this hotel. At my arrival the receptionist took around 25 Mints for check in even though I was the only person he was attending. The room was very congested, I booked triple room. I think they accommodated me in twin room with extra bed, because of the extra bed I could hardly open the cupboards. The washroom sink clogs and showers of washroom were leaking. I called several times but during my four days stay once the guy came and nothing changed except he brought one new shower pump and installed. The housekeeping number is 24/7 busy, you have to call operator and then he transfer it, they told housekeeping has three numbers, but only one is advertised and for some reason it never rings, even if it rings no body answers. In four days of my stay they cleaned the room only once, that too after repeated calls to reception. On check out the I settled the payment and was waiting for the bill print, the receptionist said " Khallas" you can go now. I asked for bill, he said you want the bill too ??? Strange !!! Also I felt like the staff of the hotel is racist, you have to be a gcc national to get proper response I believe. I noticed whenever they see locals or gcc guys they were prompt, else you are taken for granted.

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Highlights
8
FabulousBased on  900 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Saudi Arabia

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Train
Hejaj Al Bar Train Station4.0 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
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